Bank of America Customers Could Get Paid in $2.25M 7-Eleven ATM Fee Settlement — Who Qualifies?

Bank of America customers who used certain 7-Eleven ATMs several years ago may now have a reason to review old account activity. A $2.25 million class action settlement has been reached over allegations that some accountholders were charged more than one out-of-network balance inquiry fee during a single ATM visit.

The settlement does not apply to every Bank of America customer, and it is not tied to all ATM withdrawals. The case focuses on a narrow group of transactions involving balance inquiries at FCTI-owned ATMs located inside 7-Eleven stores. The relevant period runs from May 1, 2018, through Nov. 16, 2021.

According to the lawsuit, customers alleged that Bank of America breached its contract by assessing duplicate out-of-network fees for balance inquiries made during the same visit. In simple terms, the claim was that some customers were charged twice when they should have been charged only once for a qualifying balance inquiry at one of the covered ATM locations.

Bank of America has not admitted wrongdoing. The bank agreed to the $2.25 million settlement to resolve the litigation and avoid the cost and uncertainty of continuing the case in court.

Who may qualify for the Bank of America ATM settlement?

To be included in the settlement class, a customer must have been a Bank of America accountholder who was charged more than one out-of-network balance inquiry fee during the same visit to an FCTI-owned ATM located inside a 7-Eleven store between May 1, 2018, and Nov. 16, 2021.

There is also an important exclusion. Customers who already made a valid claim and received payment in the related Weiss v. FCTI Inc. case are not eligible to receive money from this settlement.

The official case name is Schertzer, et al. v. Bank of America N.A., et al., Case No. 3:19-cv-00264-DMS-MSB, in the U.S. District Court for the Southern District of California.

Current Bank of America accountholders do not need to file a claim form to receive settlement benefits. If they are eligible and the settlement receives final approval, payment is expected to be handled automatically through Bank of America’s records.

Former Bank of America accountholders must file a claim to receive money. The claim form is available through the official Bank of America ATM fee settlement website. Former customers may be asked to provide their Bank of America account number as part of the claim process.

The claim deadline is June 29, 2026. Customers who want to object to the settlement or exclude themselves must do so by July 7, 2026. The final approval hearing is scheduled for Aug. 21, 2026.

How much could customers receive?

No fixed payment amount has been announced. Eligible class members are expected to receive a proportional share of the net settlement fund. That means the final payment will depend on how much remains after approved legal fees, administrative costs and other settlement expenses are deducted, as well as how many eligible customers are included.

For current customers, Bank of America’s records are expected to determine eligibility. Former customers should file only if they believe they meet the settlement requirements. Claim forms are submitted under penalty of perjury, so inaccurate or false claims can affect legitimate class members and reduce the amount available to people who actually qualify.

Customers who received an email or postcard notice should read it carefully because it may include details needed to confirm eligibility. Those who did not receive a notice may still review the settlement website if they believe they were charged duplicate out-of-network balance inquiry fees at a covered 7-Eleven ATM during the settlement period.

The case matters because small banking fees can become significant when they affect many customers over several years. A single out-of-network ATM fee may appear minor on a statement, but repeated or duplicate charges can raise broader concerns about transparency, account agreements and how banks apply fee rules.

Consumers have become more alert to class action settlements involving hidden or disputed charges, from banking fees to digital purchases and refunds. Swikblog has also covered similar consumer compensation stories, including the Sony PlayStation $7.85 million settlement, where eligibility rules and claim deadlines were key for affected users.

Anyone who believes they may qualify should verify the details through the official settlement website rather than relying only on social media posts or third-party summaries. The most important points are simple: the ATM had to be FCTI-owned, located inside a 7-Eleven store, tied to a Bank of America account, and the customer must have been charged more than one out-of-network balance inquiry fee during the same visit within the covered dates.

For former Bank of America customers, June 29, 2026, is the deadline to act. For current customers, the main step is to watch for updates after the Aug. 21, 2026, final approval hearing.

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