Panasonic has recalled nearly 13,700 electric toaster ovens in the United States and Canada because defective power-cord insulation could expose users to electric shock or fire.
The recall, announced July 16, 2026, covers approximately 11,480 U.S. ovens and 2,184 Canadian units. Owners should unplug affected appliances immediately and contact Panasonic for a full refund, even if their oven appears to work normally.
Which Panasonic toaster oven models are recalled?
- United States: Panasonic NB-G200
- Canada: Panasonic FlashXpress NB-G205S, also identified as NB-G205
Health Canada’s notice also references NB-G200SVA as the U.S. designation. The U.S. Consumer Product Safety Commission says all NB-G200 ovens sold in the country are included. No limited serial-number range is listed.
Other Panasonic toaster-oven models are not included unless the model number on their product label matches an affected model.
Where is the model number?
Unplug the oven and check the nameplate label on the back. The model number is printed there.
The recalled U.S. oven has a stainless-steel exterior, Panasonic branding across the front, six preset cooking menus, a digital timer of up to 25 minutes and temperature settings from 250°F to 500°F.
The Canadian FlashXpress model has stainless-steel trim and double-infrared heating. Owners should rely on the rear label rather than appearance or retailer.
Where and when were the ovens sold?
The NB-G200 was sold online through Amazon.com, Costco.com, Panasonic.com and other retailers nationwide from October 2024 through April 2026. It cost approximately $170.
Canadian units were sold from November 2025 through March 2026. Consumers without the packaging can check their online order history to help confirm the purchase.
What caused the recall?
A protective fiberglass sleeve may not cover the power cord adequately, leaving it with insufficient insulation. This could cause an electrical fault, shock or fire.
The defect may not be visible. A cord that looks undamaged does not mean the oven is safe. Owners should not test it, move it to another outlet or attempt to repair it with electrical tape.
The warning follows other kitchen-safety actions involving major retailers, including a separate Costco and Walmart sauté pan recall over a burn hazard.
Have fires or injuries been reported?
Panasonic received four U.S. reports involving tripped circuit breakers or outlets and one report of an oven that stopped working.
No fires, electric shocks or injuries had been reported when the recall was announced. Health Canada had received no Canadian incident or injury reports as of June 15, 2026.
A tripped breaker, failed outlet, burning smell, sparks or unusual heat can indicate an electrical problem. Consumers should stop using the oven rather than repeatedly resetting a breaker.
How can owners get a full refund?
Owners should unplug the oven, keep it in a safe location and register through Panasonic’s recall process. The remedy is a full refund, not a repair, replacement oven or replacement cord.
U.S. consumers can call 888-943-2391 from 8 a.m. to 5 p.m. ET, Monday through Friday, or email Panasonic6895@sedgwick.com.
Product photographs and recall details are available in the official CPSC Panasonic recall notice. The U.S. recall number is 26-618.
Canadian consumers can call Panasonic Canada at 888-422-6296 during the same weekday hours. English and French assistance is available.
Is a receipt required?
The public notice does not state that an original receipt is mandatory. Panasonic may, however, request photographs or information needed to verify the affected product.
Owners should retain the oven, purchase confirmation, retailer details and a clear photograph of the rear model label. They should not ship, destroy or discard it until Panasonic provides instructions.
The notice does not specify the exact refund payment for every claimant or provide a processing timeline. Owners should confirm those details directly with Panasonic.
What if it was purchased from Amazon or Costco?
Panasonic is administering the recall, so customers should contact the company regardless of where the oven was purchased. Online order histories may help establish purchase details.
The safety warning also applies to ovens received as gifts or bought secondhand. Those owners should stop using a matching model and ask Panasonic what documentation is required.
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Can the recalled oven be sold or donated?
No. A recalled oven should not be sold, donated or given away. U.S. law prohibits selling products covered by a CPSC recall, while Canadian law also prohibits recalled products from being redistributed.
Who manufactured the ovens?
The ovens were manufactured in China by Panasonic Manufacturing (Xiamen) Co. Ltd. Panasonic Corporation of North America imported the U.S. units, while Panasonic Canada Inc. imported the Canadian products.
Consumers checking other cooking equipment can also review the Cuisinart grill brush recall involving loose metal bristles.
Anyone who experienced smoke, sparks, electric shock, fire or property damage should notify Panasonic. U.S. consumers can also report product incidents through SaferProducts.gov and seek medical assistance after any electric shock or injury.
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